Executive Suite ONEness

Property rules

Please review our Terms and Conditions carefully. By making a reservation and confirming your booking, you agree that you have read, understood, and accept these terms. Reservations: Reservations will be taken telephonically or online and are subject to availability at the time of reservation/booking. All bookings are subject to our online published Terms and Conditions. Bookings and enquiries will be replied to by an employee of Leopard’s Rock Bush Boutique confirming the date(s) of accommodation and all other applicable arrangements. A deposit is payable with reservation/booking, with the balance due prior to or at check-in. In the event of a premature departure, the full amount of the stay as originally booked and confirmed will be charged. Bookings are made on a first-come first-served basis. Should we receive other guest wanting to confirm bookings before your payment is received, we do reserve the right to contact you to request your payment. We will require a response in 48hrs or the Suite will be automatically released and available for others to make reservations. If any member of your party has a medical problem/condition or disability that may affect your stay with us please inform us before you confirm your booking. All details must be given to us in writing at the time of booking. We reserve the right to refuse admittance if the number of persons exceeds the number of occupancy per suite. This includes children of all ages. Be aware of possible power cuts that may take place at the Establishment that are beyond our control due to load shedding and that Management and Staff cannot be held liable for power cuts, planned or unplanned (caused by the weather, fire, damage to infrastructure, etc.) power outages by ESCOM. However, we do provide applicable alternatives e.g. rechargeable lights. A minimum stay of 2(two) nights is required over weekends or high demand / festive seasons. However, if you require a Suite for one night during such periods, feel free to send us a reservation request, and we will check if there is a matching 1-night gap between other reservations. Self-Catering: Leopard’s Rock Bush Boutique is a self-catering establishment. However, catering can be arranged when requested and confirmed in advance. Amendments by Leopard’s Rock Bush Boutique: In the unlikely event that we need to amend your reservation/booking, we will confirm this with you in writing in advance of your arrival. Should you not be satisfied with the alternative arrangements, we will refund your payment received in full. Privacy: We take great care regarding personal information that is provided to us online/telephonically, ensuring it is used only for stated purposes. We do not pass either email or personal details on to any third party. Check-in time: Check-in time is from 14:00 to 20:00. If you want to check-in after 20:00 a service fee of R200 per hour or part thereof will apply – to arrange it please contact us in advance. Early check-in will only be possible if the Suites are ready for occupation and prior arrangements have been made. Check-out time: Please be ready to vacate your Suite by 10:00 on the day of departure, unless otherwise arranged. In the event that the Suite is not vacated by 10:00 a late departure service charge will be payable of an amount up to the cost of one night’s accommodation. Parking: We provide free parking to our guests. We do not accept any responsibility for theft or damage to vehicles and their contents whilst parked or maneuvered on our grounds. Parking is done entirely at the vehicle owner’s risk. Please be considerate at all times to allow free access to other vehicles. Internet access: We provide free wireless internet access. However, as the service is beyond our control, we can’t guarantee quality access at all times. Please use the internet judiciously. Pricing: Accommodation tariffs are based on “per Suite” and not per person and are subject to change. We reserve the right to adjust the tariffs depending on the season that the accommodation is required. Any tariff changes will be clearly communicated at the time of booking. Any subsequent reduction in tariffs due to special offers will not apply to confirmed bookings. Damage/Breakage Deposit: A deposit of R1000(eft) must be made before check-in to cover for any possible damage or breakages during your stay. This deposit will be refunded, when applicable (within 48 hours) after the check-out inspection was done by Management. Conservation Fee: A conservation fee of R50 per person over the age of 16 years old is payable on arrival. The right of admission is reserved: Please respect that there are other guests and neighbours. Keep noise to a minimum, especially at night. No loud music, partying, etc. will be tolerated. YOU PAY FOR SILENCE!!!! Management reserves the right to judge acceptable levels of noise or behaviour of guests who must take all steps for corrective action as requested by the