Unit Three

Property rules

Check-In Time: 14:00. Check-Out Time: 10:00. By paying you confirm that: - Your dates and accommodation are correct. - Accepted credit/debit card payments: VISA and MasterCard - Payments will be made through PayBridge, a secure online payment gateway. - The reference on your credit/debit card statement will say PayBridge accommodation' and not Kosmos Heights. - Kosmos Heights reserve the right to not refund credit/debit card fees (transaction costs) in the case of any cancellation or situation where funds need to be reversed back to a credit/debit card or any nominated bank account via EFT (electronic fund transfer). TERMS AND CONDITIONS BOOKINGS: - Rates include 15% VAT and are quoted in South African Rand (ZAR). - Rates may be changed without prior notice. - Admin Fee: For cancellations longer than 30 days prior to arrival a R100 administration fee will be charged for the refund of the funds. - Bookings allow for one vehicle per accommodation unit. Extra vehicles must please be arranged for prior to arrival. - No keys will be issued until the full account has been settled. IMPORTANT INFORMATION: - Check-in time for accommodation units are from 14:00. Check-out time is strictly no later than 10:00. - Smoking in accommodation units are strictly prohibited. Smoking is only allowed on the units patio. - No pets are allowed. - To facilitate an environment where all guests can enjoy their stay, additional guests (day visitors) and parties are not allowed. - No music is permitted at Kosmos Heights from motor vehicles or private sound systems/equipment. - Please consider the other guests by keeping noise levels as low as possible. - Silence must be maintained between 22:00 and 07:00.