FindMy Terms of Use

Acceptance

By accessing or using the FindMy website (www.findmy.co.za) or any related services ("the Platform"), you agree to these Terms of Use and our Privacy Policy.

If you do not agree, please stop using the Platform immediately. For paid business subscriptions, you must actively accept these Terms and the Refund & Cancellation Policy before your subscription starts.

Who We Are

Nature of the Platform

FindMy is an online advertising, discovery, and lead-generation platform. Businesses pay us a subscription to advertise and receive customer leads.

We are not a party to any agreement, sale, booking, or transaction between a business and a customer. We do not sell goods or services on behalf of businesses, act as an agent, or take payment for any goods or services listed on the Platform (other than our own subscription fees). We do not guarantee the volume, quality, or conversion of any leads.

Your Use of the Platform

You may browse the Platform without creating an account. Free accounts are available if you choose to register.

You must not use the Platform for any unlawful, harmful, misleading, defamatory, or infringing purpose. You must not scrape, copy, or systematically download content from the Platform without our prior written permission.

Listings and User Content

Businesses and FindMy may post listings. Users may post reviews. You are solely responsible for any content you submit.

We may edit, refuse, suspend, or permanently remove any listing, review, or other content that we consider inaccurate, misleading, unlawful, offensive, or otherwise inappropriate, at our sole discretion and without prior notice.

Business Subscriptions

Paid subscriptions are available only to businesses. Details of pricing, features, billing cycles, and payment methods are shown clearly during the subscription process.

The Refund & Cancellation Policy forms part of these Terms and applies to all business subscriptions.

Intellectual Property

All content, design, software, trademarks, and materials on the Platform belong to FindMy (Pty) Ltd or its licensors. You may not copy, reproduce, or use any of it for commercial purposes without our prior written consent.

Disclaimer and Limitation of Liability

The Platform is provided "as is". We do not guarantee that any listing, review, or information on the Platform is accurate, complete, or up to date.

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under the Consumer Protection Act 68 of 2008 or any other mandatory South African law.

Indemnity

You agree to indemnify and hold FindMy harmless against any claims, losses, or costs that arise from your breach of these Terms or from any content you submit to the Platform.

Suspension and Termination

We may suspend or terminate your access to the Platform (including any business subscription) at any time if you breach these Terms, misuse the Platform, fail to pay fees when due, or if we reasonably believe it is necessary to protect the Platform or other users.

We will usually give notice where it is practical to do so, but we reserve the right to act immediately in serious cases.

Complaints and Disputes

If you have a complaint about the Platform or these Terms, please email us at support@findmy.co.za. We will acknowledge your complaint and aim to respond within a reasonable time.

These Terms are governed by the laws of the Republic of South Africa. South African courts have jurisdiction.

Changes

We may update these Terms from time to time. The version published on the Platform at the time of your use applies. Where changes are material, we will try to give reasonable notice.

General

If any part of these Terms is found to be invalid or unenforceable, the remaining parts will continue to apply. These Terms (together with the Privacy Policy and, where applicable, the Refund & Cancellation Policy) form the entire agreement between you and FindMy regarding the Platform.